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SOLUTION

SpeakUp DNA

Influence meetings like a native speaker.

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Top 3 Challenges

JAPANESE EMPLOYEES SHARE

Our Friction Point Analysis of more than 15 companies across multiple sectors has shown the top three challenges Japanese employees face:

  1. Leading or participating in global projects or teams.

  2. Answering questions quickly and concisely.

  3. Influencing people and outcomes in English.

Client Feedback: "I understand now that the my problem is not language, but communication."

Public Work Space
What are the bigger consequences of struggling at work?

What are the bigger consequences of struggling at work?

THESE INDIVIDUAL STRUGGLES...

Quiet or passive when assigned to global teams or projects

Hesitates to volunteer 

info or respond, unless asked

Struggles to influence people and outcomes in English

BIG

... LEAD TO

 BUSINESS OUTCOMES 

Delayed or limited access to global resources

Lacking visibility, local managers not consulted on critical decisions affecting their business

Customers disappointed with support, affecting reputation

Are you paying for the cost of quiet?

In Japan, it is generally inappropriate to complain. This can lead to fewer comments, opinions or questions.

 

Of course they have plenty of opinions and questions—they want to speak freely!—but being ‘quiet’ is a hard habit to break.


In fact, our metrics indicate that 32% of Japanese surveyed say they "Keep a low profile." And, in contrast to that perspective,  a significantly larger, 68% of their non-Japanese colleagues say their Japanese colleagues are keeping a low profile.


In response to this silent struggle are approaches that work to shift that ‘quiet’ perspective. Developing practical skills that promote participation and deeper discussions, lead to insights that can impact revenue, cost and risk and other aspects of your business.

Communication
Mindset

TRANSFORM YOUR

WHAT PARTICIPANTS SAY:

Global Communication におけるポイント(彼らの文化や考え方)をそこまで意識した事は今までになかったが、今回のTrainingでもっとシンプルに、クイックに、Try and Error でも構わない事を理解できた事が大きい。
I had never been so conscious of the points (their culture and way of thinking) in global communication, but this training helped me to understand that it is okay to be more simple, quick, and use trial and error.
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The 5 Skills

1

SPEAK UP WITHOUT HESITATION

Think and respond quickly to unexpected questions.

2

Make relevant comments on any unexpected topic

DISAGREE SMOOTHLY

Know when and how to give your opinion with confidence.

Make relevant comments on any unexpected topic

3

TELL ME MORE...

Pro level Q&A

4

JUMP IN & LEAD DISCUSSIONS

Easily direct the flow of conversation.

5

CONTROL THE CONVERSATION

Manage difficult topics and discussions.

The 5 Skill of business communication are common to every language, but each culture requires a different approach.


These are practical techniques that shift mindsets as the technique becomes a skill, even for individuals with basic English. The problem is not language, but communication.


This is change that directly impacts both the individual and those with whom they communicate.

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Outcomes

Elite Global Relationships

Elite multi-national relationships impact revenue, cost, and risk at every level of the business. These relationships result in better, more timely support from colleagues abroad.

Influence Decisions

Strong communicators are more likely to be invited into the decision-making process,   at any level.

Better Project Priority

Keep your customers top-of-mind for multi-national actors. When resources are tight, country divisions compete for assets. Don't let 'quiet' leave your customers behind.

Increased Revenue

Better visibility and control over global resource utilization

Lower Business Risk

Challenge-response coaching focuses on specific, prioritized challenges revealed through workplace assessments. Available for every level of your organization.

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